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Help and Terms

Usage Costs

Access to the site on your mobile device is provided for free by the Société de transport de l’Outaouais (STO). However, we recommend that you check with your cell phone provider to determine the terms, conditions and costs associated with visiting Web sites. Some providers charge additional fees for Internet browsing from a mobile device.

The STO is not liable for any charges that may be incurred as a result of visiting this site.

Content is designed for viewing on a mobile device. The content has thus been simplified. If you want additional information, please visit the STO’s full site using the link available at the bottom of each page on this site.


This section allows you to get a personalized itinerary. Simply select the Departure and Destination, preferred trip Date and time and check the Accessible box under Travel options, if desired. A geolocation option also makes it possible to determine the Departure and Destination based on your current position. It is identified by the target icon to the right of the Departure and Destination fields.

When you touch Get the itinerary, a new page opens with one or more Suggested itineraries. Select one of them to get the Details. On this page, it is possible to Leave earlier or Leave later by clicking the clock icon in the top right corner.


This section gives the scheduled bus times for a given stop (like the User’s Guide or Plani-Bus). You must select a bus route and bus stop to get this information. Since the times can vary due to traffic, you should take this into account when planning your travel.

Add this site to the Home screen

When you are at the Home page at, do the following:


  1. Tap the centre icon in the grey bar at the bottom of your browser.
  2. Tap “Add to Home Screen”.
  3. Give the shortcut a name.
  4. The icon for the site now appears on the Home screen of your device.


  1. Press the Menu key on your device.
  2. Tap “More” and then tap “Add shortcut to Home”.
  3. A shortcut now appears on the Home screen of your device.


  1. Click the Menu key on your device.
  2. Click “Add to Home Screen”.
  3. Confirm the shortcut name.
  4. Click “Add”.
  5. A shortcut now appears on the Home screen of your device.


This site offers simplified information, namely the possibility of viewing a schedule or searching for a fare. The various information comes from the STO and other sources deemed to be reliable. The STO makes every effort to ensure the accuracy of this information at the time of publishing. Nevertheless, the STO shall not be held liable, except in cases of gross negligence or a deliberate act on its part, for any information found to be inaccurate or incomplete, nor for the way you may interpret or use such information.

Report a Problem

If you are having trouble viewing the site at, please contact the STO’s Customer Relations at 819-770-3242.

Personal Information

No personal information is stored on this site.


The information contained on this site is the property of the Société de transport de l’Outaouais (STO), which holds the intellectual property rights. The information and data on this site may not be used for business purposes or financial gain without authorization from the STO. These rights apply to all the documents, data, photographs and other works that are published on the site.